Cherry Mora

May 2, 1991

About Candidate

My name is Cherry and I am excited to be working with you. I definitely want the post because I believe the knowledge and skills that I have gained from the past 5 years in the call center will for sure give a big impact on your business’ success. I will put value in your business as much as you do. I understand the nature of the job and how vital my role is in your business and with my extensive training and years of experience, I am very confident that I can get the job done and provide you with the best results.

Location

Education

A
Associate Graduate 2007-2009
System Technology Institue

Associate Degree in Hospitality and Restaurant Management

Work & Experience

V
Virtual Assistant Manager/ Junior Acquisition December 7, 2020 - April 29, 2022
Reason 2 Sell

Cold Calling Appointment setting Do text message blast Creating text messages templates Building cash buyers' list Building sellers' list

E
English Teacher July 17, 2019 - September 18, 2021
51Talk

Conducting activities and lessons based on ESL teaching methodologies. Encouraging and engaging students to speak in English. Motivating students and using humor to induce a pleasant learning environment. Maximizing students' talk time through oral tests and presentations.

T
Team Leader May 1, 2017 - June 25, 2019
Teletech (BPO Company)

Provides direction, instructions and guidance to a group of individuals for the purpose of achieving a certain goal. Motivates team members and assesses performance. Motivates employees to perform at their best Lead the forecasting of schedules/staffing and ensure that each interval is covered

T
Trainer November 16, 2016 - April 30, 2017
Teletech (BPO Company)

Develop and deliver training modules under specified timelines Manage training class and interdepartmental communication and coordination Understand the process training for one or more verticals

S
Service Professional (Customer Service Representative) October 24, 2014 - November 15, 2016
Teletech (BPO Company)

Monitor price changes of different shares/stocks from different companies. Model trades and process their proceeds over the phone. Helps participant/customers to file their taxes.

Skills

Customer Service
100%
Leadership Skills
100%
Calendar Management
100%
Reservations and Event Management
100%
Interpersonal Skills
100%
Sales
100%