Hello, I’m Ema. I am graduate of BS Tourism Management and currently working as a Ground Handling Agent for more almost 3 years now. I’ve always fascinated by people and I enjoy talking, helping and providing a service to others. Hope to work with you soon.
Bachelor of Science in Tourism Management 2019
Cavite State University - Don Severino de las Alas Campus
Work & Experience
Customer Service Agent September 15, 2019
Philippine Airport Ground Support Solutions Inc.
I am assigned to Etihad Airways as Passenger Service Agent, we are welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage. We're also checking guest travel documents to their destination country and do clerical work. Also we should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.