Cabin Crew

June 11, 2022

Job Description

Job Overview

To carry out safety, security, and inflight service duties, providing a consistently high level of customer care that ensures our customer’s well-being on the flight.

Vistara cabin crew careers
Vistara cabin crew careers

Key Responsibilities

Safety and security-related duties

  • Safety equipment checks, to ensure their availability and functionality
  • Safety demonstrations to passengers prior to take-off
  • Securing aircraft doors prior to take-off and ensuring that the cabin is free of loose items which might impede emergency evacuation
  • Ensuring that passengers follow safety procedures to prevent hazards mid-flight
  • Provide assistance to passengers during emergency situations such as performing first aid and giving instructions for emergency evacuations

Inflight service duties

  • Pre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity items
  • Boarding of customers, welcoming and directing them to seats, providing assistance with the stowage of carry-on luggage, and where necessary, serving welcome drinks
  • Serving of meals and beverages, including preparation of drinks, food heating/plating, food distribution, and post-service collection
  • Ensuring that aircraft cabins and toilets are clean and replenished during flights
  • Making announcements and answering customer queries during the flight
  • Seeing to customer’s comfort by distributing identified amenities as stipulated via guidelines or on a request basis
  • Respond to customer requests and fulfill them as much as possible
  • Ensure orderly disembarkation of customers  after landing

Administrative duties

  • Attending pre-flight briefings to be apprised of flight handling requirements such as special customer considerations
  • Preparation of reports on flight incidents, including safety and security incidents

Skills & Attributes

  • Recognize cultural differences
  • Recognize Individual needs
  • Represent Vistara in a professional manner
  • Maintain up-to-date knowledge of current safety & security requirements
  • Maintain knowledge of service procedures & company policies

Work Experience

  • Prior experience as Cabin Crew is preferred

Qualification

  • Minimum Qualification (10+2), with a minimum 60% score in class 12th

Eligibility

  • Indian Nationals with Valid Passports, PAN Card, and Aadhar Card
  • Excellent communication skills (both English and Hindi)
  • Minimum Height – 155 cm for females and 170 cm for males
  • Minimum Education – 10+2 (Class 12th), with a minimum of 60% in 12th (only for freshers), fluent in English and Hindi
  • No visible tattoo/marks on any part of the body
  • BMI range for females: 18 to 22 and for males: 18 to 25
  • Eligibility for Freshers (at the time of application):
    • Minimum age: 18 years | Maximum age: 27 years
  • Eligibility for Experienced Cabin Crew (at the time of application):
    • Minimum experience of 2 years as a crew with any domestic or international airline
    • Maximum age: 27 years