Cabin Crew
Job Description
Job Description
Job Requirements
Key Activities
| Handles customer complaints effectively and efficiently using Problem-solving and decision-maker skills. Maintains a high standard of public conduct while away from the base and in circumstances where it is reasonably likely that they will be recognized as flynas crew. Provides a consistent level of excellent customer service to all customers at all times and ensures the needs of others are met in a professional, enthusiastic and caring manner by being sensitive to special needs, and understanding other cultures |
| Maintains updated knowledge of all safety and emergency procedures, First Aid, and in-flight services. Maintains familiarity with laws, regulations, and procedures pertinent to the performance of the duties. Conducts Pre-flight briefing for Cabin Crew, asking safety, emergency procedures, First Aid, and inflight service questions. Ensures Cabin safety and Security Checks are completed before passengers boarding |
| Insures commissary supplies on board. Ensure that all the cabin and lavatories are clean before departure and shall not sign the Cabin Cleaning Form presented by the cleaner supervisor Unless the cabin and lavatories are at a satisfactory level |
| Maintains the validity of legal documentation required to operate as a CCReports any safety, services passengers complaints to LCC. |
Job Requirements
| QUALIFICATIONS/REQUIREMENTS | |
| Knowledge and Experience | 0-3 years of experience in airline or In-Flight Services experience is preferred. |
| Education and Certifications | High School degree holders’ minimum Certificate |
| Grooming Req | Weight and height in proportion (168 minimum for males, and 160 minimum for females). Medically fit, able to pass class three medical Tests and all other applicable Tests \\Excellent overall presentation. Ability to swim.Female / male aged between 21 and 31 years. |
| Job-related Skills | Excellent overall presentation.Detail-oriented.Communication & Presentation SkillsMIS ManagementFluent in English and Arabic |
| CORE & LEADERSHIP COMPETENCIES |
| Communicate Effectively & Candidly Puts the Customer First Achieves through Teamwork Planning and Organizing Concern for Order and Quality Computer literacy English language |
