Cargo Sales Manager – Chennai

April 23, 2022

Job Description

We are pleased to announce an incredibly exciting opportunity to join our Cargo Sales team in Chennai, India as Cargo Sales Manager.

Job Accountabilities

  • Plan, direct and control all Selling and Marketing Activities of the station and penetrate the Local Market to secure new sources of revenue,Meet and/or exceed the set Cargo Revenue Targets.Assist RCM in preparing and controlling the Revenue and Cost Budget.
  • Prepare a Business and Marketing Plan in order to optimize revenue opportunities and maximize QR’s presence in the market.
  • Negotiate short, medium and long term pricing initiatives to mutual benefit which are consistent with the station’s revenue goals and pricing guidelines.
  • Direct Sales Visits with Freight Forwarding community in local region
  • Research and report other airline practices and recommend corrective action.
  • Evaluate QR’s Market Share, traffic movements to/from the station and other airline practices. Identify areas of concern and instigate remedial action.
  • Ensure QR’s participation in Sales Campaigns and Public Events, collecting Sales Leads for circulation to concerned departments and stations.
  • Liaise with Marketing Department to obtain technical assistance.
  • Analyze Key Market Data, i.e. CASS, World ACD, Local Airport, etc.Weekly Sales Reporting to RCM
  • Monthly Sales Reporting to RCM
  • To manage customer service data base for station customers.
  • To ensure all agent / freight forwarder queries are answered with effective solutions on time.
  • Monitor customer complaints for any trends and where appropriate initiate corrective action plan with respective areas responsible.
  • Establish the department or teams objectives and priorities to align with and support business objectives.
  • Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.Oversee and supervise employees.
  • Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery


  • Bachelors Degree or equivalent
  • Marketing and Sales experience
  • Commercial acumen and ability to spot market and industry trends
  • Knowledge of cargo operations
  • 5 years of job-related experience required