Customer Engineer

Urgent

Job Description

Lufthansa Technik AG is looking for an exceptional Customer Engineer to join our growing team in the APAC region!

Do you seek a new challenge? Go for it and apply now!

Lufthansa Technik Careers
Lufthansa Technik Careers

Tasks

Your main tasks include, among others:

  • Interface to Customer Engineering teams within APAC with frequent interaction within this matrix organization.
  • Represent Customer Engineering team for inquiries from component customers within APAC.
  • Maintain & expand the good working relationships with technical departments at airline customers.
  • Coordinate with Quality Department, Process Team, and others. Act like an extended arm of the existing APAC customer engineering team.
  • Prepare and present technical presentations. Support other existing customer engineering leads with documentation, technical analytics reports, and regular reviews.
  • Obtain customer feedback regularly and identify systematic process weaknesses.
  • Provide technical support to customer service and sales teams.

*All other duties as assigned or required.

Requirements

The ideal Customer Engineer should meet the following requirements:

  • University/Technical college degree in Engineering, Aircraft/Aeronautical Engineering/Electronics, and Electrical Engineering
  • Working experience with global regions and stakeholders
  • Minimum of 5 years of proven professional experience in the field of component overhaul and/or aircraft maintenance, reliability, and technical services, ideally also certified Design/Verification Engineer
  • Advance MS EXCEL, Macros, and automation
  • Knowledge of APAC market environment, competitors, potential customers, and their needs
  • Willingness to travel
  • English required
  • German desirable

*CV/Resume and Cover Letter required.

*Must possess a legal work permit in Singapore.

If this is you, please send us your detailed resume, including your current and expected remuneration. We regret only shortlisted candidates will be notified.

Company

About Lufthansa Technik AG

Lufthansa Technik is the world’s leading provider of maintenance, repair, and overhaul services and modifications in the aviation industry. With more than 20,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of aircraft technology services to around 800 customers around the world. What makes us so successful? We do. The people at the Lufthansa Technik Group. Whether engineering, IT, logistics, first-year apprentice, or highly specialized professional – we not only keep aviation in motion. We are working on its future every day. We are innovators, technologies, and those who think aviation forward. Our pioneering spirit discovers the next horizon even in the smallest detail. We are Aviationeers. What about you?