Customer Experience – HIA Lounges & Al Maha Services Recruitment | Kolkata, India

April 10, 2022

Job Description

As the market conditions are improving and our network is growing, we are looking to grow our Customer Experience team based in the state-of-the-art global hub, Hamad International Airport (HIA).

We are in search of highly motivated individuals with hospitality/customer service/food & beverage background to fill multiple roles within Customer Experience Division – Hub Lounges & Al Maha Services.

Join us and start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.

Our open positions include:

  • Bar Attendant – Lounge
  • Food and Beverage Attendant  – Lounge
  • Lounge Attendant Front of House – Lounge
  • Hostess – Al Maha Services (Meet & Assist)
  • Sales agent – Al Maha Services (Meet & Assist)


To be successful in these roles, you will have the following:

  • High School Diploma or Trade/Vocational qualification in Hospitality Management/Customer Care/Culinary Arts
  • Experience working in a 5-star hotel, cruise ship or airport lounge is an asset
  • Fluent in written and spoken English (ability to speak another language is an asset)
  • People focused and have experience in working for a multinational team.
  • Willingness to relocate to Doha, Qatar.
  • Well-developed social skills and have high level of versatility and flexibility to meet the varied needs and expectations of customers.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

How to apply

If you are interested in applying for any of the above position, please upload your CV and complete the online application.