Flight Attendant

August 2, 2022

Job Description

About Job

  • Understand our customers who travel with us – whether regular flyers or customers who’ve never flown before.
  • Easily build rapport and trust in a team and positively contribute to the team’s performance.
  • Be adaptable to any situation that may present itself in a sensible, warm and safe way.
  • Appreciate cultural diversity and sensitivity towards customers who may need extra help, such as children travelling alone, nervous flyers or people who may not have English as their first language.
  • Take a caring approach when offering our customers food, beverages and any other assistance they may need on-board.
  • Understand the importance of hygiene standards in-flight so all areas of the cabin are clean and fresh for our customers.
  • Be trained and confident in aircraft safety procedures and first aid when needed
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Requirements

  • Height between 163 – 183 cm.
  • Minimum 18 years of age.
  • Australian or New Zealand permanent resident.
  • A valid passport with unrestricted access to all Qantas destinations with at least 12 months validity.
  • Current Senior First Aid Certificate with a validity of 12 months at time of application.
  • Current CPR accreditation (The CPR component is only valid for 12 months and a refresher course must be completed if expired).
  • Responsible Service of Alcohol ‘Statement of Attainment’, from a Nationally Accredited Provider which you would need to have by the end of the recruitment process.
  • Strong commitment to customer service and recent experience in a face-to-face role.
  • Demonstrated empathy in service with people from a variety of cultures and countries.
  • Be an energetic, proactive and resourceful individual.
  • Be a team player with the ability to build consistent and sustained working relationships.
  • An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 mins unassisted.
  • Experience in Food and Beverage service is an advantage.
  • Proficiency in additional languages is advantageous.
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